Previous China Airport Passenger Experience Summit Review
The annual China Airport Passenger Experience Summit was initiated in 2009, and it has nine years of recorded success so far in Shanghai, Shenzhen, Guangzhou, Beijing and Kunming. Every year, the summit attracts approximately 200 people from local and international airlines, airports IT, Terminal Operation and Management, ground handlers, airport development planning, academic institutions and media organizations. It is a platform for all the senior management and decision makers of the business players in China to examine and contribute to the future of sustainable development in this industry.
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The 10th
Theme: Technovation Redefines the End-to-End Passenger Experience of Tomorrow
Date：May 15-17, 2019 Location：Shanghai
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The 9th
Theme: The passenger experience of smart airports driven by technological innovations.
Date：Apr. 18-19, 2018 Location：Shenzhen
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The 8th
Theme: New technologies transform customer service and passenger experience.
Date：May 10-11, 2017 Location：Shanghai
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The 7th
Theme: Innovation and technology lift future travel experience.
Date：Apr. 14-15, 2016 Location：Kunming
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The 6th
Theme: How can technological development and airport infrastructure improvement satisfy the diversified needs of future passengers?.
Date：Apr. 15-17, 2015 Location：Beijing
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The 5th
Theme: Streamlining the whole airport process to enhance passenger experience.
Date：May 16-18, 2014 Location：Shanghai
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The 4th
Theme: Enhancing check-in experience with mobile technology & social media.
Date：Apr. 17-19, 2013 Location：Beijing
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The 3rd
Theme: Bring the latest check-in processing & baggage technology.
Date：May 9-11, 2012 Location：Shenzhen
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The 2nd
Theme: Enhancing the overall passenger experience with seamless connection.
Date：Apr. 14-15, 2011 Location：Shenzhen
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The 1st
Theme: Leading you to the future of airport check-in platform in China.
Date：Oct. 22-23, 2009 Location：Guangzhou
